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AI WHATSAPP CHATBOT FOR E-COMMERCE

An advisor who knows your whole catalogue.

Manoflow looks after every customer around the clock: it asks what it needs to, recommends the right product, tells them where their order is and messages them before they run out.

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Hand holding a phone: the store recommends a supplement to help a customer sleep better and offers to send a refill
VNVitta Naturalonline

hi, I sleep really badly. I'm a woman, 42, what do you recommend?

To start, I recommend magnesium glycinate:

Bottle of magnesium glycinate, 180 tablets

Magnesium glycinate

200 mg · 180 tablets · MXN 610

Buy

It's 2 tablets a day, so it lasts 3 months. Before you run out, I'll message you about a refill.

WHAT IT DOES

From the first question to the next order.

  1. 01 · Asks

    Learns what they need

    • Goal, age, gender and what they already take
    • On WhatsApp, Instagram or your website, at any hour

  2. 02 · Recommends

    Finds the right product

    • Searches your whole catalogue, not just the best sellers
    • Price, stock and sizes instantly

  3. 03 · Sells

    Closes the sale in the chat

    • Sends the payment link
    • Hands your team whatever needs a person

  4. 04 · Follows up

    Stays with the customer

    • Tells them when the order ships and arrives
    • Messages them when it is time to reorder

A hundred products or thousands: one assistant, with the details of each.

AFTER THE SALE

Your store messages once.Manoflow, seven times in 45 days.

Usually the only message is the order confirmation. Manoflow messages each customer at the right moment: shipping, how to use what they bought, the review, the product that goes with it and the refill. With WhatsApp-approved templates, only to people who agreed to receive them, and if they reply, the sale closes in the same chat.

Your store alone1 message

With Manoflow7 moments

  1. Day 0ConfirmationWe've got your order. I'll tell you when it ships.
  2. Day 1ShippingYour order is on its way. Arriving Thursday.
  3. Day 3DeliveryDid everything arrive OK? If not, we fix it here.
  4. Day 5How to use itHere is how to get the most out of it, in 3 steps.
  5. Day 10ReviewHow did you like it? Leave us a review.
  6. Day 20Add-onThis goes with what you bought. 10% off for you.
  7. Day 38RefillYou must be running low. Shall I send another?

And when something happens, it messages too:

  • Abandoned cart
  • Back in stock
  • Price drop
  • New collection
  • Customer's birthday

Example for a product that lasts about 45 days. You choose what is sent and when.

CASE

A supplement store in Mexico: more than 1,200 products, one assistant.

No advisor can know 1,200 supplements well enough to recommend the right one to each customer by goal, age or gender. Its assistant can.

1,200+supplements in its catalogue

  1. 01

    Recommends

    Asks what each customer is looking for and suggests the right product, with price and a buy link.

  2. 02

    Routes

    Handles the usual questions and passes every conversation that needs a person to its team.

  3. 03

    Updates and refills

    Says when the order ships and when it arrives, and messages customers when they may need more.

Kyto client: an online supplement store in Mexico.

How we get it running.

  1. 01

    We learn your catalogue

    We connect your store: products, prices, stock and who each one is for.

  2. 02

    We set how it advises

    What it asks before recommending, what it must not promise and when it hands the conversation to your team.

  3. 03

    We run it with you

    The estimated setup time is 4 weeks. After that we keep tuning it with your real conversations.

Let's see how it would work for your business.

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